Thank You for choosing 501 Salon Experience

We believe that You, the guest, are The Most Important part of our business.

Service Guarantee

We want you to be happy and satisfied with your services. Therefore, we ask that you call us within 7 days of your service(s) for any changes that you may require. We are happy for the opportunity to make things right for you. If at any time, you feel that you would like to try the services of a different stylist at 501 Salon we support and recommend that you do so. Our entire team’s talent is at your disposal.

Product Guarantee

It is important to us that you have the correct hair care products for your use at home. Returns and exchanges are accepted on all hair care products within 14 days. Purchases made with a gift card will be refunded back onto a gift card.

Returns on hair dryers, flat irons and curling irons must occur within 14 days of the original purchase date. Returned items must consist of all packaging and be in original condition.  We cannot offer returns or exchanges on hair accessories such as clips, brushes, combs, etc. Sales of those items are final.

Appointment

Each appointment at 501 Salon will provide you personalized attention with your stylist of choice. We recommend that you make all appointments in advance to ensure stylist availability and secure the time that works best for your schedule. Please arrive 10 minutes before your scheduled appointment time in order to relax, browse style ideas and enjoy a refreshing beverage. If you are late for your appointment, we may need to reschedule your appointment or modify your service(s).

Cancellation and No Show Policy

We are committed to providing superior quality services to our guests.
In the event of a cancellation, we ask that you please provide us at least 48 hours notice so that we can accommodate other guests in need of our services.
Please ring the salon at
706-940-0451 to cancel your appointment.
If you cancel or reschedule your appointment without giving at least a 48-hour notice, then you will be charged 50% of the cost of the missed service(s).
Failure to show for an appointment will result in a full service charge (100%).
These fees will be expected to be paid prior to future visits.

Deposits

For certain services, including services requiring booking of more than 1 hour, Keratin Treatment, group services, multiple services, or special request appointments, we require a deposit to book and hold the appointment. The deposit will be applied toward the final bill. We require 48 hour notice in the event of a cancellation. If no prior notice (48 hour notice) is given, deposit will be non-refundable. 

Pricing

All pricing is based on time needed and product used to perform each service.  Pricing is subject to increase if additional time or product is needed to accommodate your particular hair needs. If you have any questions on specific pricing, then we encourage you ask your stylist for pricing prior to your service.

Complete Color Change/ Corrective Color/ Keratin Treatment – Final Pricing by Consultation

Color prices can vary significantly depending upon the length and density of your hair, a complimentary color consultation is suggested for all new guests. Following your complimentary consultation, multiple visits may be necessary to achieve the desired results to promote the overall health of your hair.

Education Salon

It is our mission to give back to our industry by growing future stylists. At 501 Salon, it is possible that a portion of your service is performed by a qualified apprentice with the guidance of an Artist l or higher. Apprentices will only be allowed to perform these services after they meet the 501 Standards for the service. Pricing for these services will be charged at the rate of the stylist you are scheduled with.

Thank you for choosing 5o1 Salon Experience! We appreciate you for trusting our team!